Navigating the aerodrome of tomorrow 2 Navigating the drome of tomorrow Table of contents Foreword 1 Executive summary The period of rider centric applied science Market ache points The drome of Tomorrow 2 The passenger centric model 3 Understanding market offend points The passenger li lift sight Baggage issues Service disruptions The sign in envision The role of colloquy in easing guest licking Meeting the ask of different passenger segments The airway linear post The aerodrome perspective The ground handler perspective 4 Enhancing the fail eff Managing passenger expectations with mobile technology alter Location ground Context aware Implementing airline priorities Enhancing the aerodrome hold out NFC The greatness of sharing passenger information 5 Forecasting the aerodrome of tomorrow widespread presently Widespread 2011-2014 Widespread 2015-2020 6 technology current usage, projections and industriousness implications meandering(a) computing Airline systems Airport systems 7 Conclusion 8 About Travel Tech Consulting Inc. 9 About Amadeus 3 4 4 4 4 5 8 8 9 9 10 10 10 12 14 15 16 16 16 18 19 19 20 20 21 22 24 24 24 26 26 27 28 29 30 31 Navigating the Airport of Tomorrow 3 Foreword The travel industry continues to reach to deliver a unlined traveller experience.

All of us that travel, whether it is for business or leisure, act as forward to a twenty-four hours when we enjoy the journey near as much as the time at our destination. At Amadeus, we believe the aerodrome experience is one of the last frontiers in the quest for this seamless travel experience. It is clear from the passengers that we surveyed when compiling data for this report, that we are however more or less way off this goal. Frustrations whitewash exist around check-in, shelter and baggage. Lots of these frustrations stem from a lack of information and pathetic communication between the airline, airport and the passenger. But whilst the impact on the passenger is clear long journey times, too much...If you motivation to get a efficient essay, order it on our website:
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