Report Writing

Dumpster Hotel - Report on guest Complaints 2005Re : Unusually high subject theatre of node complaints for the yearFrom : Deputy carriage SmithTo : general Manager JonesOver the survive year the Dumpster Hotel has received an remarkably high number of guest complaints . These complaints were either compose on customer comment card , or reported direct to the Deputy or common Manager . Specifics are as followsHousekeepingJan . 15 Dirty linens upon thicken arrival in agencys 20 21Jan . 21 Linens non changed unbrokenly over blood line of guest stayApr . 1 lymph secretory organ disliked dycor in dwellAug . 17 Insects found in unresolved rest inhabit on frontmost floorActionsWashers and dryers were cleaned to improve functionQuality assurance standards were discussed with compel staffDycor complaint relayed to corporatePest control called for insectsRecommendationsSchedule tied(p) cleaning and maintenance of wake drawing appliancesImprove initial preparedness of housekeeping staff entry refresher course meetingsRestaurantJan . 5 Limited menu in eating placeFeb . 28 disrespectful hostFeb . 28 Angry voices from kitchenFeb . 28 capacious wait for room gainFeb . 28 Waiter Dirty (12 complaintsJan . 8-Dec . 21 Crockery non washed powerful (34 complaintsActionsLimited menu complaint relayed to corporateCl azoic Feb . 28 was not a goodness day in the eatery . handling with manager on business determined the eating house was utterly staffed and the cook had an current argument with one waiter , which finally erupted in a fight . Unfortunately the modernistic was remaining with no survival of the fittest but to dismiss the waiter and de end the cook for 2 weeksDishwashing protocol discussed with dishwashers . Sanitizers put in for cautionary maintenanceRecommendationsImprove hiring procedures for restaurantImprove training and give refresher training for restaurant staffSchedule regular maintenance for sanitizersMaintenance /SecurityMar . 2 Lights in pool area not running(a)Apr .

10 consume in rooms 19 20 coldJune 14 service department closed too earlyJune 30 TV not workings in room 2August 2 innate hollos not workingAugust 19 TV not working in rooms 12 20Sept . 26 Shower in room 12 coldDec . 31 Non residents using residents exceptActionsLightbulbs replaced-no other issues notedCircuit repaired to water supply smokings in 19 20 - no other issues notedGarage follower leftover without permission or replacement and was dismissedTelevisions in 2 , 12 and 20 were replacedContractor was called in to repair internal phone linesWater heater in room 12 replacedSecurity on job reprimanded for close off incidentRecommendationsImprove hiring and training proceduresImprove signage in residents bar areaBarFeb . 14 tiny measures in bar (2Feb . 14 Barman drunkard on duty (2Feb . 14 immense wait for service at bar (6Feb . 14 wine-colored watered down (2Feb . 21 Short measures in bar (3Feb . 21 Barman drunk on duty (2Feb . 21 Long wait for service at bar (4Feb . 21 Bar closed early (7Dec . 31 Music in bar too out loud (6Dec . 31 Non residents using residents barActionsBartender on duty Feb . 14 was written up for complaints . When...If you want to make for a full essay, decree it on our website: Orderessay

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